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Dr. Alicia Avila is a consultant and a senior lecturer, specialising in Economics and Finance. She holds a master’s degree in economics. She has served in finance sector since 1994 and has worked her way up to becoming one of the most sought-after financial advisors, consultants and speakers. She is currently working on a book, which will detail some of the common financial and investment mistakes that most people make, but also provide corrective solutions and possible ways of avoiding them.
How should employees react to rude customers?
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